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0151 525 5980

About this service 

Aintree's award-winning Audiology department provides a wide range of diagnostic, therapeutic and rehabilitative services for patients with hearing loss, tinnitus and balance problems.

In line with the departments mission statement 'to be the centre of choice for hearing, balance and tinnitus services', the team of highly qualified audiologists are dedicated to providing the best possible quality services for patients, demonstrated in a recent patient satisfaction survey that rates satisfaction of services as 9.5 out of 10. 

The department provides comprehensive hearing aid service, seeing patients through each stage of their treatment, from the initial assessment of their hearing to the hearing aid fitting and follow-up care. You can find out more about Hear Aid fitting and repairs here.  

In addition to the hearing aid service, the department provides a wide range of services and treatments including: 

  • Hearing and ear health assessments
  • Balance assessment and rehabilitation
  • Tinnitus and hyperacusis management with additional support from clinical psychology
  • Support for Auditory Processing Disorders
  • Specialist clinics for patients with learning difficulties and dementia
  • Hearing aid maintenance classes
  • Tinnitus Assessment and Management
  • Severe profound hearing loss Clinic
  • Rehabilitation services for Hearing, Balance Tinnitus, and Auditory
  • Processing Disorders
  • Support groups for Tinnitus, Balance, Cochlear implants and Acoustic Neuroma

Aintree also runs a very successful Tinnitus Support Group that meets monthly. For more information, click here.

Further information about inserting hearing aids, adapting and expectations, communication tactics and caring for your aids, can be found on the following website http://www.hearing.nihr.ac.uk/ .  Just click on the C2Hear link and you can watch a series of instructional videos.

Referral information 

Referrals can be made by GPs via eRS or via faxing a referral form to 0151 529 4369. 

The Team

The Audiology department is comprised of a team of experienced, registered and fully qualified Audiologists. 

Our senior team includes: 

  • Tony Kay , Head of Audiology Services

    Tony qualified as an Audiologist in 1984 and has been working at Aintree since 1986,  becoming Head of Audiology Services in 2010.

    Tony is proud to be the leader of the Aintree audiology team which is the first NHS organisation in the UK to be accredited by the United Kingdom Accreditation Service (UKAS) against the Improving Quality in Physiological  Services (IQIPS) standards.  Click to read more...

  • Gaynor Chittick , Chief Audiologist - Deputy Head of Service

  • Paul Schofield , Chief Audiologist

Related information

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Ward Information

Ward 1

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map
Visiting times:
See below.

Telephone number: 0151 529 8221/8019/8555 

Ward 2

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map  
Visiting times:
See below.

Telephone number: 0151 529 6255/3762

Ward 3

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map  
Visiting times:
See below.

Telephone number: 0151 529 2028/2262

Ward 4

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map  
Visiting times:
See below.

Telephone number: 0151 529 3494/3524

Ward 5

Nearest entrance: Entrance E on site map  
Visiting times:
See below.

Telephone number: 0151 529 6450

Ward 8

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 4254/4449/4690

Ward 9

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 5192/8606

Ward 10

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3526/0551

Ward 11

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
 
Visiting times:
See below.

Telephone number: 0151 529 3510/3811

Ward 12

Nearest entrance: Main Entrance (Entrance A on site map)  
Visiting times:
See below.

Ward 13

Nearest entrance: Main Entrance (Entrance A on site map)
Visiting times:
See below.

Ward 14

Nearest entrance: Main entrance (Entrance A on site map)      
Visiting times:
See below.

Telephone number: 0151 529 8825/3670

Ward 15

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3521/6802

Ward 16 a and b

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3914/3527

Ward 17 a and b

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3511/3812

Ward 18

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3808/3261

Ward 19 (Ventilation Inpatient Centre)

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Telephone number: 0151 529 3602/2619

Ward 20

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3711/3876

Ward 21 a and b

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3513/3816

Ward 22 a and b

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3817/3530

Ward 23 a and b

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3566/3514

Ward 24

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3820/2015

Ward 25

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 8076/8451/3570

Ward 26

Nearest entrance: Entrance H on site map  
Visiting times:
See below.

Telephone number: 0151 529 8266

Ward 28

Nearest entrance: Aintree Lodge (Entrance I on site map)  
Visiting times:
See below.

Telephone number: 0151 529 5239/5238

Ward 29

Nearest entrance: Aintree Lodge, Entrance I on site map  
Visiting times:
See below.

Telephone number: 0151 529 2071/5196/5197

Ward 30

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
9am - 9pm

Telephone number: 0151 529 2662

Ward 31

Nearest entrance: Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 2903/2656

Ward 32

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3656/8020

Ward 33 (Acute Stroke Unit)

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 2660

Ward 34

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 8061/3632

Ward 35

Nearest entrance: Entrance M on site map  
Visiting times:
See below.

Telephone number: 0151 529 8075/2661

Acute Medicine Unit ward

Nearest entrance: Aintree Lodge, Entrance I on site map  
Visiting times:
See below.

Telephone number: 0151 529 4493/5960/5962

Ambulatory Emergency Care ward

Nearest entrance: Aintree Lodge, Entrance I on site map  
Visiting times:
See below.

Telephone number: 0151 529 0295

Critical Care ward

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
2pm to 4pm and 5.30pm to 7pm (only two visitors per bed)

Telephone number: 0151 529 3790/2733/2734

Day Case Surgical Unit (Elective Care Centre) ward

Nearest entrance: Entrance J on site map.  
Visiting times:
See below.

Telephone number: 0151 529 0111

FAB ward

Located in Urgent Care and Trauma Centre.   
Visiting times:
See below.

Telephone number: 0151 529 2577

Frailty Assessment Unit ward

Located in the Urgent Care and Trauma Centre.  
Visiting times:
See below.

Telephone number: 0151 529 2654/6087(M)/8681(F)

MAB ward

Located in Urgent Care and Trauma Centre.   
Visiting times:
See below.

Telephone number: 0151 529 2577

Observation Unit ward

Located in Urgent Care and Trauma Centre.   
Visiting times:
See below.

Telephone number: 0151 529 0722

Observation Ward

Located in Urgent Care and Trauma Centre.     
Visiting times:
See below.

Telephone number: 0151 529 2576

Obstetric Day Ward

Nearest entrance: Entrance D or E on site map  
Visiting times:
See below.

Telephone number: 0151 529 3425

Palliative Care (Woodlands) ward

Off-site.  
Visiting times:
See below.

Telephone number: 0151 529 8650/8674

Surgical Assessment Unit ward

Nearest entrance: Aintree Lodge (Entrance I site map)  
Visiting times:
See below.

Telephone number: 0151 529 3846/2293

Flexible visiting hours are in place across the Trust, from 1.30pm-7.30pm. There is also an option to visit outside of these hours if you need to, which can be discussed with staff on duty. 

A number of wards have post-operative patients or very unwell patients who require additional rest times. These rest times will be displayed outside of the ward. We ask that only two visitors are present per bed at any one time. 

Please make sure you read the Visitor's Charter prior to your visit.

 

View all our wards

Flexible visiting hours are in place across the Trust, from 1.30pm-7.30pm. There is also an option to visit outside of these hours if you need to, which can be discussed with staff on duty. 

A number of wards have post-operative patients or very unwell patients who require additional rest times. These rest times will be displayed outside of the ward. We ask that only two visitors are present per bed at any one time. 

Please make sure you read the Visitor's Charter prior to your visit.

 

View all our wards
 
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