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  Tuesday, December 11, 2018

NHS commissioners in Merseyside have launched a public conversation about same day health services, as part of a review of urgent care.

The term urgent care is used to describe services which give medical advice or treatment straight away, or on the same day.

They include:

  • GP practices (surgeries)
  • out-of-hours GPs
  • the NHS 111 phone line and website
  • walk-in centres
  • accident and emergency (A&E) departments
  • the ambulance service (999).

Between 15 November 2018 and 31 January 2019 people are being asked to share their experiences of using these services, both for physical and mental health problems. The information gathered will be used to help develop proposals for how urgent care could be improved in the future.

It is important to stress that commissioners are not considering closing any A&Es in the area. This process is about improving what we have and making it work better.

  • If you live in Liverpool, please click here for more information and to share your views
  • If you live in Sefton, please click here for more information and to share your views.
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