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0151 525 5980

Please read the information below to help make sure you contact the correct department. This will ensure that there are no delays in receiving a response to your contact/query.

Contacting our hospital 

Trust Headquarters, Executive Offices

Aintree University Hospital NHs Foundation Trust 

Lower Lane

Fazakerley

Liverpool

L9 7AL

The Trust has one switchboard for calls relating to any of our services: 0151 525 5980

Contacting Aintree about your appointment or treatment 

If you are a patient in the care of one of our departments, you should be provided with appropriate contact numbers to enquire about your appointments.

If you haven't got a contact name and telephone number for the person or department you need to contact, please call the switchboard. 

Complaints, Comments and Concerns  

Speak to our Patient Advice and Complaints Team either by visiting the helpdesk located near to the main entrance of the hospital or by calling 0151 529 3287/2400.

Further information about our Patient Advice and Complaints Team can be found here 

Media Enquiries

Visit Media Enquiries for contact numbers for the Communications Department.

More useful contacts 

Safeguarding Adults and Children Team

Tel: 0151 529 2590

Email: aintree.safeguarding@nhs.net

Medical Records/Access Requests​

Tel: 0151 529 2023​

Social Work Office​s

Sefton Tel: 0151 529 3761

Liverpool Tel: 0151 529 3729

Knowsley Tel: 0151 529 3740

Chaplaincy

Tel: 0151 529 3191 (Roman Catholic office)

Tel: 0151 529 3195 (Church of England / Free Church office)​

Making a Freedom on Information request

Foundation Trust and membership enquiries

Procurement and Supply enquiries including payment request 

Related information

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Ward Information

Ward 1

Nearest entrance: Aintree Lodge (Entrance I), Entrance E  and D on site map
Visiting times:
See below.

Ward 2

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map
Visiting times:
See below.

Ward 3

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map
Visiting times:
See below.

Ward 4

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map
Visiting times:
See below.



Ward 8

Nearest entrance: Main entrance (Entrance A on site map)
Visiting times:
See below.

Ward 9

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Ward 10

Nearest entrance: Main entrance (Entrance A on site map)
Visiting times:
See below.

Ward 11

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Ward 14

Nearest entrance: Main entrance (Entrance A on site map)    
Visiting times:
See below.

Ward 15

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Ward 16

Nearest entrance: Main entrance (Entrance A on site map)
Visiting times:
See below.

 

 

Ward 16 a and b

Nearest entrance: Main entrance (Entrance A on site map)
Visiting times:
See below.

Ward 17

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Ward 19 (Ventilation Inpatient Care)

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Ward 20

Nearest entrance: Main entrance (Entrance A on site map)
Visiting times:
See below.

Ward 21

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Ward 22

Nearest entrance: Main entrance (Entrance A on site map)
Visiting times:
See below.

Ward 23

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Ward 24

Nearest entrance: Main entrance (Entrance A on site map)
Visiting times:
See below.

Ward 25

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Ward 25b

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Ward 28

Nearest entrance: Aintree Lodge (Entrance I on site map)
Visiting times:
See below.

Ward 30

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
9am - 9pm

Ward 31

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Ward 32

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Ward 33 (Acute Stroke Unit)

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Ward 34

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Aintree 2 Home ward

Nearest entrance: Entrance H on site map
Visiting times:
See below.

Cath Lab Cardiology ward

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map
Visiting times:
Open visiting (only two visitors per bed)

Coronary Care Unit ward

Nearest entrance: Main entrance (Entrance A on site map)
Visiting times:
See below.

Critical Care ward

Nearest entrance: Main entrance (Entrance A on site map)
Visiting times:
Flexible Visiting hours from 1:30pm - 7:30pm.

Major Trauma Ward

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map
Visiting times:
See below.

Medical Assessment Unit ward

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map
Visiting times:
See below.

Sefton Suite ward

Nearest entrance: Aintree Lodge (Entrance I site map)
Visiting times:
See below.

For further information on Sefton Suite visiting hours please visit the website 

Surgical Assessment Unit ward

Visiting times:
See below.

Frailty Assessment Unit ward

Located in the Urgent Care and Trauma Centre. 
Visiting times:
See below.

Flexible visiting hours are in place across the Trust, from 1.30pm-7.30pm. There is also an option to visit outside of these hours if you need to, which can be discussed with staff on duty. 

A number of wards have post-operative patients or very unwell patients who require additional rest times. These rest times will be displayed outside of the ward. We ask that only two visitors are present per bed at any one time. 

Please make sure you read the Visitor's Charter prior to your visit.

 

View all our wards

Flexible visiting hours are in place across the Trust, from 1.30pm-7.30pm. There is also an option to visit outside of these hours if you need to, which can be discussed with staff on duty. 

A number of wards have post-operative patients or very unwell patients who require additional rest times. These rest times will be displayed outside of the ward. We ask that only two visitors are present per bed at any one time. 

Please make sure you read the Visitor's Charter prior to your visit.

 

View all our wards
 
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