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0151 525 5980

Please read the information below to help make sure you contact the correct department. This will ensure that there are no delays in receiving a response to your contact/query.

Contacting our hospital 

Trust Headquarters, Executive Offices

Aintree University Hospital NHs Foundation Trust 

Lower Lane

Fazakerley

Liverpool

L9 7AL

The Trust has one switchboard for calls relating to any of our services: 0151 525 5980

Contacting Aintree about your appointment or treatment 

If you are a patient in the care of one of our departments, you should be provided with appropriate contact numbers to enquire about your appointments.

If you haven't got a contact name and telephone number for the person or department you need to contact, please call the switchboard. 

Complaints, Comments and Concerns  

Speak to our Patient Advice and Complaints Team either by visiting the helpdesk located near to the main entrance of the hospital or by calling 0151 529 3287/2400.

Further information about our Patient Advice and Complaints Team can be found here 

Media Enquiries

Visit Media Enquiries for contact numbers for the Communications Department.

More useful contacts 

Safeguarding Adults and Children Team

Tel: 0151 529 2590

Email: aintree.safeguarding@nhs.net

Medical Records/Access Requests​

Tel: 0151 529 2023​

Social Work Office​s

Sefton Tel: 0151 529 3761

Liverpool Tel: 0151 529 3729

Knowsley Tel: 0151 529 3740

Chaplaincy

Tel: 0151 529 3191 (Roman Catholic office)

Tel: 0151 529 3195 (Church of England / Free Church office)​

Making a Freedom on Information request

Foundation Trust and membership enquiries

Procurement and Supply enquiries including payment request 

Related information

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Ward Information

Ward 1

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map
Visiting times:
See below.

Telephone number: 0151 529 8221/8019/8555 

Ward 2

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map  
Visiting times:
See below.

Telephone number: 0151 529 6255/3762

Ward 3

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map  
Visiting times:
See below.

Telephone number: 0151 529 2028/2262

Ward 4

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map  
Visiting times:
See below.

Telephone number: 0151 529 3494/3524

Ward 5

Nearest entrance: Entrance E on site map  
Visiting times:
See below.

Telephone number: 0151 529 6450

Ward 8

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 4254/4449/4690

Ward 9

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 5192/8606

Ward 10

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3526/0551

Ward 11

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
 
Visiting times:
See below.

Telephone number: 0151 529 3510/3811

Ward 12

Nearest entrance: Main Entrance (Entrance A on site map)  
Visiting times:
See below.

Ward 13

Nearest entrance: Main Entrance (Entrance A on site map)
Visiting times:
See below.

Ward 14

Nearest entrance: Main entrance (Entrance A on site map)      
Visiting times:
See below.

Telephone number: 0151 529 8825/3670

Ward 15

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3521/6802

Ward 16 a and b

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3914/3527

Ward 17 a and b

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3511/3812

Ward 18

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3808/3261

Ward 19 (Ventilation Inpatient Centre)

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Telephone number: 0151 529 3602/2619

Ward 20

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3711/3876

Ward 21 a and b

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3513/3816

Ward 22 a and b

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3817/3530

Ward 23 a and b

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3566/3514

Ward 24

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3820/2015

Ward 25

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 8076/8451/3570

Ward 26

Nearest entrance: Entrance H on site map  
Visiting times:
See below.

Telephone number: 0151 529 8266

Ward 28

Nearest entrance: Aintree Lodge (Entrance I on site map)  
Visiting times:
See below.

Telephone number: 0151 529 5239/5238

Ward 29

Nearest entrance: Aintree Lodge, Entrance I on site map  
Visiting times:
See below.

Telephone number: 0151 529 2071/5196/5197

Ward 30

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
9am - 9pm

Telephone number: 0151 529 2662

Ward 31

Nearest entrance: Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 2903/2656

Ward 32

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3656/8020

Ward 33 (Acute Stroke Unit)

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 2660

Ward 34

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 8061/3632

Ward 35

Nearest entrance: Entrance M on site map  
Visiting times:
See below.

Telephone number: 0151 529 8075/2661

Acute Medicine Unit ward

Nearest entrance: Aintree Lodge, Entrance I on site map  
Visiting times:
See below.

Telephone number: 0151 529 4493/5960/5962

Ambulatory Emergency Care ward

Nearest entrance: Aintree Lodge, Entrance I on site map  
Visiting times:
See below.

Telephone number: 0151 529 0295

Critical Care ward

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
2pm to 4pm and 5.30pm to 7pm (only two visitors per bed)

Telephone number: 0151 529 3790/2733/2734

Day Case Surgical Unit (Elective Care Centre) ward

Nearest entrance: Entrance J on site map.  
Visiting times:
See below.

Telephone number: 0151 529 0111

FAB ward

Located in Urgent Care and Trauma Centre.   
Visiting times:
See below.

Telephone number: 0151 529 2577

Frailty Assessment Unit ward

Located in the Urgent Care and Trauma Centre.  
Visiting times:
See below.

Telephone number: 0151 529 2654/6087(M)/8681(F)

MAB ward

Located in Urgent Care and Trauma Centre.   
Visiting times:
See below.

Telephone number: 0151 529 2577

Observation Unit ward

Located in Urgent Care and Trauma Centre.   
Visiting times:
See below.

Telephone number: 0151 529 0722

Observation Ward

Located in Urgent Care and Trauma Centre.     
Visiting times:
See below.

Telephone number: 0151 529 2576

Obstetric Day Ward

Nearest entrance: Entrance D or E on site map  
Visiting times:
See below.

Telephone number: 0151 529 3425

Palliative Care (Woodlands) ward

Off-site.  
Visiting times:
See below.

Telephone number: 0151 529 8650/8674

Surgical Assessment Unit ward

Nearest entrance: Aintree Lodge (Entrance I site map)  
Visiting times:
See below.

Telephone number: 0151 529 3846/2293

Flexible visiting hours are in place across the Trust, from 1.30pm-7.30pm. There is also an option to visit outside of these hours if you need to, which can be discussed with staff on duty. 

A number of wards have post-operative patients or very unwell patients who require additional rest times. These rest times will be displayed outside of the ward. We ask that only two visitors are present per bed at any one time. 

Please make sure you read the Visitor's Charter prior to your visit.

 

View all our wards

Flexible visiting hours are in place across the Trust, from 1.30pm-7.30pm. There is also an option to visit outside of these hours if you need to, which can be discussed with staff on duty. 

A number of wards have post-operative patients or very unwell patients who require additional rest times. These rest times will be displayed outside of the ward. We ask that only two visitors are present per bed at any one time. 

Please make sure you read the Visitor's Charter prior to your visit.

 

View all our wards
 
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